Payments and deposits reversed

Gwynt
Gwynt Member ✭
in Registers & Transactions (Windows)
Hello, have used Quicken for a long time. Today after a quick update - which I don't often do through Quicken itself - the Payment/deposit columns are reversed in both my chequing account and credit card account so payments are deducted and charges added as payments. Screenshot attached (I think)

Help?
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Answers

  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    From the looks of it you're overdrawn so payments are increasing the overdrawn amount and deposits are decreasing it.  That's what the red numbers in the Balance column are indicating.  Is the register sorted properly?  Try clicking the "Reset" button in the upper left corner of the register.
  • Gwynt
    Gwynt Member ✭
    But I am not overdrawn. I think it messed up when I downloaded so I plan to revert to my last back up. Oh well :-(
  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
    Before you do that, are you sure the register isn't filtered in some fashion and/or sorted improperly?
  • Jon4
    Jon4 Member ✭✭
    edited December 2021
    @Gwynt your picture looks correct for a credit card account. Your charges make the balance go negative, in red. Then a deposit brings the balance closer to zero.
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