Same Problem - Since before Christmas

Quicken Windows Subscription Member
in Download, Add/Update Accounts (Windows)
Keep getting the error "Sorry. We encountered an error. (It's not your fault.)

I was having a similar issue with my Schwab account. Eventually that account linked up. But the CapitalOne account will not link..

:(

Best Answer

  • Moderator mod
    Answer ✓
    Hello @rgrote,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue with Capital One. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • Moderator mod
    Answer ✓
    Hello @rgrote,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue with Capital One. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

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