Schwab One Step Update - can't deactivate to resolve issues ?

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woodinlb
woodinlb Member ✭✭
edited March 2022 in Download, Add/Update Accounts (Windows)
I have one Schwab account that I can't deactivate, erase Fin Institution Name and account number and then reactivate. I haven't been able to download transactions or update balances. I have worked for over a month with Support representatives but no resolution. Has anyone else experienced this? Any suggestions for solving?

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  • woodinlb
    woodinlb Member ✭✭
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    Correction to my previous post. I have another account that doesn't update even after I deactivated it and erased the Financial Institution Name and account Number and reactivated it.
    I am still waiting for a response from the escalation team.
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