Cannot find order number

Keegan
Keegan Quicken Mac Subscription Member
edited March 2022 in Errors and Troubleshooting (Mac)
Did a search and realize I am not alone in this issue. I want to request a refund from Quicken, after I upgraded to the deluxe membership online. The refund form asks for an order number, I found the email they sent me after purchase and sure enough, no order number. Am I missing something?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Keegan,

    Thank you for reaching out to the Community with your question. 

    I went ahead and re-sent your confirmation email to you. However, in case you do not receive the email, I have also sent you a direct message to provide you with your order number.

    Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.



    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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