Quicken Downloading Transactions Incorrectly (Repeating After Fix)
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jsurpless
Member ✭✭
Earlier this week, I noticed that one of my offline accounts didn't have the correct balance.
After some investigation, I realized that a transfer into that account was marked by Quicken as going into another account. I soon discovered that there were a number of other similar issues which I proceeded to fix.
Just this morning, I discovered that a couple of them had returned somehow.
Not sure how to go about troubleshooting this. Please advise
After some investigation, I realized that a transfer into that account was marked by Quicken as going into another account. I soon discovered that there were a number of other similar issues which I proceeded to fix.
Just this morning, I discovered that a couple of them had returned somehow.
Not sure how to go about troubleshooting this. Please advise
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Comments
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When things switch back after you change them, it is often the fault of Sync to Mobile/Web. Do you have that turned on in Preferences > Connected Services?
If so, and you are not using Mobile/Web, you should turn it off.
In any case, the fix is to correct your QMac desktop data, the go to Preferences > Connected Services and Reset the Cloud Account. This will overwrite the Mobile/Web data with that from the desktop.
No guarantee that the problem doesn't return later though.
Quicken Mac Subscription; Quicken Mac user since the early 90s0 -
I've purged the Cloud data several times and it keeps happening...0
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Did you turn off Sync and see if it continues?Quicken Mac Subscription; Quicken Mac user since the early 90s0
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Yes, I believe so.0
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RickO said:Did you turn off Sync and see if it continues?Quicken Mac Subscription • Quicken user since 19930
This discussion has been closed.