Ally Bank

sal mattimiro said:

One Step update has had issues with Ally Bank for a couple of weeks.  Various error messages including something about my account having been deleted and that they need to be added to Quicken again. Got tired or the errors and deactivated all Ally accounts. This is where it gets strange. When I go through the "set up now" online transactions it finds all my accounts and after I link them to existing accounts the display shows my accounts have been added, however, my accounts still generate the "Deleted Accounts" message when using One Step Update and the "Account Details", "Online Services Tab" still shows the "Set up Now" button.  How do I reestablish my online banking with my Ally accounts? This is, after all, an Online Only Bank...

1. Select Tools > Account List 
2. If present, select the Show Hidden Accounts checkbox at the bottom of the Account List
3. Select Edit on each account with this error and Deactivate them on the Online Services tab
4. When finished, close the Account List.

Second, reactivate the accounts:

1. Select Tools > Add Account 
2. Go through the process of re-adding the deactivated accounts to Quicken, providing the login credentials and answering any security questions, until you reach the screen where Quicken displays the Accounts Discovered at the financial institution
3. Select to LINK each of the found accounts to the accounts you already have set up in Quicken. For accounts you don't want to link, select Don't add to Quicken.