Quicken can't connect to Capital One (bank & credit card accounts)

RalphB
RalphB Member ✭✭
edited May 2022 in Errors and Troubleshooting (Mac)
In recent weeks, despite numerous "reconnect" attempts, Quicken Mac reports "There is a problem downloading transactions for this account."
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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    Hello @RalphB,

    Thank you for contacting the Quicken Community, though I do apologize that you are experiencing issues with your Capital One accounts. 

    First, I suggest creating a test file and adding the Capital One accounts to see if the same error occurs. You can create a test file by navigating to File > New > Start from Scratch. Keep in mind that it is recommended to save a backup before proceeding with troubleshooting steps in the event that you would like to return to your original starting position. 

    Let me know how it goes!

    -Quicken Jasmine

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