I cannot update. I always get "The update failed to install." See Below for file always in use:

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HOTLNC
HOTLNC Member ✭
edited June 2022 in Errors and Troubleshooting (Windows)
"The process cannot access the file 'C:\ProgramData\quicken\Inet\Common\Patch\quickenPatch\w1475\base\RPMMigration\MigrationTool.exe' because it is being used by another process.

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  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    edited May 2022 Answer ✓
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    If you are getting this error message when trying to update Quicken from within Quicken, you might want to try downloading and installing the Mondo Patch from https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product.
    If you still get this error, try disabling your anti-virus program and then try installing it, again.  Turn the anti-virus program back on, again, when the installation is completed.

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

  • HOTLNC
    HOTLNC Member ✭
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    The patch worked great. Thanks, Boatnmaniac!
  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
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    You are welcome.  I am glad it worked for you.  FYI, when updating the version from within Quicken returns and error or simply does not install properly, downloading and installing the posted Mondo Patch will often work.  Just something you might want to keep in mind.

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

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