Navient not connecting for Bills and Income

mapoet
mapoet Quicken Windows Subscription Member ✭✭
edited July 2022 in Budgeting and Planning Tools (Windows)
When I enter Navient as a new biller, I get a message that the new bill has been added, but the new amount is not yet available. Anyone know how to fix this?

Answers

  • mapoet
    mapoet Quicken Windows Subscription Member ✭✭
    This bill is actually due in 6 days.
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @mapoet,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    I went ahead and checked the overall internal status of this Online Biller (Navient) which is currently showing a Degraded status causing the connection to be unstable when attempting to add it. Our teams are aware of this, though we do not have an ETA on when a solution will become available.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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  • mapoet
    mapoet Quicken Windows Subscription Member ✭✭
    Quicken Anja, Thanks for the quick action with looking into this issue.
This discussion has been closed.

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