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User id and password required every time I open Quicken

M McCants

I recently updated to R41.10 for Windows. Now every time I start Quicken, it asks for my user Id and password. I have been using Quicken for many years and it has never done that in the past. Is this a bug or a feature?

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Comments

thecreator

Hi @""M McCants"

See this FAQ: https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet

When replying include the path to your Quicken Data File. Are you switching Quicken Data Files?

Tom Young

See if any of the suggestions here:

https://www.quicken.com/support/why-am-i-being-asked-sign-my-quicken-id-repeatedly-or-why-am-i-being-asked-activation-code

help.

Mike McCants

[Removed - Disruptive] Apparently this is a feature of R41.10. It wishes to know whether or not I want to use mobile banking - I am not interested - and then it gives me a screen that allows me to select "Done" and I have only wasted 30 seconds or so. VERY IRRITATING!!! Maybe I will go back to a previous release and never update ever again. All of our other users report the same waste of time.

Mike McCants

I tried to install a version of Quicken from last April, but it automatically updates to R41.10 so that is not going to work of course.

Mike McCants

I have been using Quicken since 2007 and it has never done this in the past.

Mike McCants

I spent 17 minutes on hold and a support person claimed he could help me, but he failed [Removed - Disruptive].

Mike McCants said:

I tried to install a version of Quicken from last April, but it automatically updates to R41.10 so that is not going to work of course.

You need to temporarily disable wifi/Internet access on your computer and then install the old version (that you saved I assume). Then it will not update to the latest. Once installed, you can re-enable your Internet access.

Mike McCants

Yes, I assume that will work of course.

Mike McCants

I was able to revert to R39 and now Quicken is no longer wasting my time demanding credentials every session. But anyone who thought they could use Quicken for any reason without paying for a subscription is clearly out of luck from now on.