Quicken Customer support shows 1 yearly subscription, yet they billed me twice

Dave1957
Dave1957 Member ✭✭
edited December 2022 in Installing and Updating (Mac)
While going over my credit card statement, I noticed Quicken billed me in April 2022 for $51.99, then in May for the same charge, $51.99, yet I only have 1 product, Quicken for Mac.
I called customer support and they only show the April charge, not the May charge. Who can I speak to at Quicken and find out why I was billed twice? Customer support was not helpful.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Dave1957,

    Thank you for reaching out to the Community with your question, though I apologize for any trouble experienced.

    I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.


    Thank you!

    -Quicken Anja
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