Persistent CC-800 errors
Ben12
Member ✭✭✭
I tried the fix mentioned in the FAQ (https://www.quicken.com/support/error-message-when-updating-accounts-cc-800) and it does not solve the problem. I spoke to Quicken support and they walked me through steps they thought would solve the problem. When that did not work they suggested I go back further in time with backups. I thought they were grasping at straws at that point. Anyone have any new ideas to solve this problem. It happens with my Boscovs credit card.
0
Comments
-
Hello @Ben12,
Thank you for reaching out to the Quicken Community with this issue.
I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.
I look forward to your response!-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
Thanks Jasmine, got a call from Quicken support. Interacted with a knowlegible person, spent an hour on the phone. The problem was thought to arise from copies of my info on the cloud. Erased copies on my main computer and one I use occasionally. Had to wait 24 hrs for cloud updates to see if CC-800 went away. Unfortunately, the problem remained. Still looking for ideas.
0 -
Hello @Ben12,
Thank you for reaching back out, though I do apologize that this issue is still occurring.
I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.
Thanks!-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0
This discussion has been closed.