CC501 Error when trying to connect to Victory Capital

jhstith
jhstith Quicken Windows 2017 Member ✭✭
edited May 2023 in Errors and Troubleshooting (Windows)

I have been having this issue for at least 2 months. When I connected to Quicken support was told they are working on it. Does anyone know of a status update?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @jhstith,

    Thank you for reaching out to the Community to report your issue, though we apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    Please note that while the error code you receive is slightly different than that reported in the Alert, it is still related.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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