Multiple American Express accounts but not all show up when linking to Quicken

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mdelorimier
mdelorimier Member ✭
edited May 2023 in Errors and Troubleshooting (Windows)

Hi, ever since the new connection method last week for american express credit cards, I can't see 1 of my accounts when I try to link. If I can't download transactions, quicken is worthless to me as that is the purpose of using the software.

I can log into American express.com and see all of my accounts. When I try to create a new account or activate via the edit button on an existing account, Quicken takes me to the american express website through a browser, of which I login the same way, and then it only shows some of my credit cards, not all of them.

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  • Tom Young
    Tom Young SuperUser ✭✭✭✭✭
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    American Express, like so many financial firms, has lots of different "entities" issuing credit cards and I wonder if the problem is that while you can see all your cards when you log into their web site, Quicken has to "look" at each separate entity in order to pull in the information?

    Here's the list of entities with "American Express" in their name that's avaialble in the Quicken fidir.txt file:

    03101 03101 03101 American Express https://www.americanexpress.com/ 1-800-528-4800 https://www.americanexpress.com ACTIVE CREDIT&DIRECT CREDIT&WEB-CONNECT CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    69834 69834 69834 American Express - Banking https://www.americanexpress.com 1-800-297-6200 https://www.americanexpress.com ACTIVE BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    69906 69906 69906 American Express - Delegate https://www.americanexpress.com 1-800-297-6200 https://www.americanexpress.com ACTIVE BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    61722 61722 61722 American Express @ Work https://www.americanexpress.com 1-800-528-4800 HTTPS://www140.americanexpress.com/ATWORK/en_US/atwork.do?pageAction=initialize ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    18858 18858 18858 American Express Bank FSB http://personalsavings.americanexpress.com/ 1-800-446-6307 https://personalsavings.americanexpress.com/onlinebanking/webclientLogin.do ACTIVE BANKING&WEB-CONNECT BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    66153 66153 66153 American Express Credit Card (Hong https://www.americanexpress.com/en-hk/ NA https://www.americanexpress.com/en-hk/account/login?inav=hk_utility_login ACTIVE BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    59745 59745 59745 American Express Delta Skymiles https://www.americanexpress.com 1-800-297-6200 https://www.americanexpress.com ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    61026 61026 61026 American Express Gift Card https://www.americanexpress.com/gift/giftcardslanding.shtml N/A https://www279.americanexpress.com/GPTHBIWeb/validateIPAction.do?clientkey=retail%20sales%20channel ACTIVE BANKING,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    61893 61893 61893 American Express Serve Prepaid Car https://www.serve.com/ NA https://secure.serve.com/Login ACTIVE BANKING,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA

    Are any of your "AMEX" cards actually being issue by one or the other of these entities?

This discussion has been closed.

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