And the SAD SAGA Continues!

MI_Davis
MI_Davis Quicken Windows Subscription Member ✭✭
edited May 2023 in Registers & Transactions (Windows)

For some reason the prior discussion was closed [Removed-Disruptive]

On 3/31/2023, something happened again and put the database into a tailspin. I have been fighting it with HOURS of effort ever since!

Today, ~25 transactions that have already been Reconciled (R) RE-APPEARED in my download!!!

[Removed-Speculation/Disruptive]

https://community.quicken.com/discussion/comment/20340216#Comment_20340216
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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @MI_Davis,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    We recommend that you contact Quicken Support directly for further assistance as they can walk you through troubleshooting steps in real-time and utilize functions such as screen share.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that we could not be of more assistance.

    -Quicken Jasmine

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