One Step Update Summary Missing Data
Best Answers
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The behavior you describe is typical of a corrupted runtime.dat file. Review this thread for solutions.
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I agree that it does sound like a corrupted runtime.dat file issue. But I'm also embarrassed to see that my post referenced by @markus1957 has an error in it that I did not notice and correct earlier:
- #5 says to "Open Add Account…." but it should say "Open Account List…."
I hope anyone trying to use this "fix" process was able to figure out for themself the error and that it did not sideline anyone.
I have asked a Moderator to correct this since the thread is now closed and I can no longer do that myself.
UPDATE: A moderator did complete the correction in the linked post and it is also now corrected in this thread.
(Quicken Classic Premier Subscription: R55.26 on Windows 11)
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Thanks to everyone for the suggestions. Deleting runtime.dat and then running osu seems to have resolved the summary issue.2
Answers
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sometimes the Summary screen doesn't show some of the Accounts actually downloaded.
You can try UN-clicking the [x] at the bottom for the … [ ] Show just the Last Update
QWin - R54.16 - Win10
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The box is not clicked. The summary has always been correct for many years (since I converted from Quicken for DOS. This behavior just started occurring earlier this week.0
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Hello???0
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take a look at each Quicken Account - and note the download protocol..
Direct Connect - Express Web Connect - Express Web Connect +
Sometimes OSU Summary shows the last set of results by protocol “batch” … so some appear, and some don’t-
QWin - R54.16 - Win10
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Doesn't seem to be consistent by protocol. Some that show up are direct connect, others are express web connect. Same thing with the ones that don't show up.0
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I have the same issue. First here is a recommendation that I unfortunately did not follow. Before every update look and see what changed. If there are a lot of new additions, don’t update because quicken QC is awful. Wait for several more updates to fix what they broke,
if you do not get a summary with the updates, it’s because it’s not updating correctly. For me, one step update would finish with no errors but also missing summaries. It was not actually updating correctly. I had to go to each account, do a reset and only then would it update correctly. Also, once it updates, several accounts were missing entries.This latest quicken update is a mess. The last several updates were fine.
0 -
The behavior you describe is typical of a corrupted runtime.dat file. Review this thread for solutions.
2 -
I agree that it does sound like a corrupted runtime.dat file issue. But I'm also embarrassed to see that my post referenced by @markus1957 has an error in it that I did not notice and correct earlier:
- #5 says to "Open Add Account…." but it should say "Open Account List…."
I hope anyone trying to use this "fix" process was able to figure out for themself the error and that it did not sideline anyone.
I have asked a Moderator to correct this since the thread is now closed and I can no longer do that myself.
UPDATE: A moderator did complete the correction in the linked post and it is also now corrected in this thread.
(Quicken Classic Premier Subscription: R55.26 on Windows 11)
0 -
Thanks to everyone for the suggestions. Deleting runtime.dat and then running osu seems to have resolved the summary issue.2
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strange. I searched for runtime.dat and it didnt find any file with that name. Where is it normally located? Thanks
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works like you said. Thanks
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