TD Ameritrade brokerage download quit working

Cathy Diotte Scott
Cathy Diotte Scott Member ✭✭
edited July 2023 in Download, Add/Update Accounts (Windows)

Suddenly my brokerage account from TDA will no longer download activities. It has worked perfectly for years. My Fidelity accounts have zero issues. Contacted TDA and was told to contact Quicken. Anyone else have the download issue or, better yet, the solution?

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Cathy Diotte Scott,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    Before I can further assist you, I require some more information. What is your connection method with TD Ameritrade? You can see the connection method by navigating to Tools > Account List. Are you receiving any error codes or messages? What exactly occurs when attempting to download transactions? Do you have other accounts with this financial institution? If so, are they downloading correctly?

    I look forward to your response.

    -Quicken Jasmine

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