Citibank ebill not displaying
Up until a few months ago, my citibank credit card displayed the balance due each month and had pdfs of the bills. I got a notice that something was changing with it and it would automatically sync with the password used for the account register. That never happened. I tried to add the ebill and it says 'no eligible account can be linked'. This is just a credit card and has been linked before.
I'm using Direct Connect. I've disconnected and reconnected the account, but it's still not listing as an ebill. Any ideas?
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You need to switch to Quicken Connect on the credit card account to get ebills now. That was the change. Direct Connect gives you transaction download only.
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How does one switch from Direct Connect to Quicken Connect?
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Go into account settings for your Citibank card account (select the account and click on settings in bottom right of screen), click on Downloads tab, then on Change Connection.
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