User ID & Password - BMO

Robert Ralyea
Robert Ralyea Quicken Windows Subscription Member ✭✭✭✭
edited August 2023 in Download, Add/Update Accounts (Windows)

Win 11

Quicken current windows version

Can Quicken support clear all files under my long time user name on the Quicken server.

I am not able to add any accounts but I can under a new username and subscription.

Any account I try to add tells me the username or password is not recognized..

Answers

  • Robert Ralyea
    Robert Ralyea Quicken Windows Subscription Member ✭✭✭✭

    This is the message I get from Quicken when I try to add any account

    Something is not right

    Capture.PNG

    at the Quicken server.

  • Tom Young
    Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You might try going to Edit > Preferences… > Quicken ID & Cloud Account, then clicking on "Sign in as a different user", signing back in with your User ID and Password. That sometimes fixes things associated with EWC/EWC+ downloads.

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