Quicken has become very unstable.

JLP1976
JLP1976 Member ✭✭✭
edited November 2023 in Errors and Troubleshooting (Windows)

I have noticed in recent months that Quicken crashes often. I don't see any pattern to it, and there are no opportunities to capture any log files or diagnostics. I'm sure I'm not alone. I searched for community discussions and did not find anything open.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @JLP1976,

    To troubleshoot issues with Quicken crashing, this article is a good starting point. Another thing to check is if your Quicken file is located on a shared drive or synced with any cloud service, such as One Drive or Dropbox (if it is, you will usually see the service name listed in the file location)? 

    Win One Drive small sample.png

    The simplest way to check your file location, if you have Quicken up and the file open, is to click on File, then look near the bottom of the list, just above where it says Exit.  It will list the file locations for the 4 Quicken files you have most recently accessed, with the one you are currently in at the #1 spot.

    win file location sample image.jpg

    I hope this helps!

    Quicken Kristina

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