Fix Transaction Attachment Hot Keys

mikeo@
mikeo@ Quicken Windows Subscription Member ✭✭
edited March 8 in Errors and Troubleshooting (Windows)

After a recent update, R49.33 the hot keys in the Attachments window stopped working (Alt-c, Alt-s, and Alt-f). Currently, the only workaround is to use the mouse. This adds more processing time when I attach a lot of receipts. Since 5/25/2023, repeated calls to Quicken about this problem have informed me that it will be fixed quickly, but months later the fix has still not been implemented. Quicken needs to escalate this repair. FYI, these hot keys stopped working years before and were last fixed in Version R27.20 (June 2020). They worked well until the May 23 release.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited October 2023

    Hello @mikeo@,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.    

    (CTP-8055)

    Quicken Kristina

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