QMAC Fidelity Rewards / ELAN error CC-502

philH
philH Quicken Mac Subscription Member ✭✭
edited December 2023 in Download, Add/Update Accounts (Mac)

My system has been receiving the error for 27 days. Today, I uploaded to Quicken a full error report.

Previously, there was a discussion titled "ONGOING 10/3/23 Elan Financial Services- CC-502/FDP-102 & CC-505/FDP-105" addressing the problem, but, apparently, this discussion was recently deleted but NOT resolved.

Any word on updates, or the status of this problem ?

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @philH,

    If you are still experiencing an issue after the alert has been marked resolved, we recommend contacting Quicken Support directly as an escalation may be in order.

    The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 a.m. PT to 5:00 p.m. PT, Monday through Friday.

    Thank you!

    -Quicken Jasmine

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