Archive did not seem to work

ljonas
ljonas Quicken Windows Subscription Member ✭✭
edited January 2024 in Errors and Troubleshooting (Windows)

I was archiving out 2021 and 2022 from my file but when I went into my checking account it still shows transactions from 2021 and 2022. I've never had this happen before and I have about 10 years of archive files so I know how to do the archive process. I believe my files may have updated to a new release when I opened Quicken today.

Screenshot 2023-12-26 at 5.42.36 PM.png

Thank you for any help or suggestions you can provide. If necessary, I could restore the file and try again which I fear may be the answer.😔

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Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Did you follow the instructions in this FAQ exactly?

    https://community.quicken.com/discussion/7149937/faq-year-end-copy

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • ljonas
    ljonas Quicken Windows Subscription Member ✭✭

    Thank you for your response. I did not find this particular FAQ before I did my archive (or after for that matter). There are some good points in there that may be the source of my trouble so I will recover the backup and give it another go after making sure I have all accounts reconciled, etc. It seems like no matter how I try to accomplish my goal I run into a snafu…LOL.

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