University Federal CU - FDP-106

ckarcher
ckarcher Quicken Mac Other Member
edited March 2024 in Errors and Troubleshooting (Mac)

I'm trying to add a connection to my ufcu.org account but see the following error after entering my username/password:

This usually happens if an account nickname or number has changed at your bank. To fix you must reconnect your account.
Care Code: FDP-106

The thread linked below claims this issue was resolved on Feb 22nd, but I'm still seeing it today.

CC: @Quicken Anja

https://community.quicken.com/discussion/comment/20419438#Comment_20419438

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @ckarcher,

    If you are still experiencing an issue after the Alert was marked resolved, then you will need to contact Quicken Support directly for further assistance and possible escalation if they see fit. However, we recommend reaching out Monday through Friday as our Tier 2 and escalation teams are closed on weekends.

    We apologize for any inconvenience! Thank you.

    -Quicken Anja
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