Dashboard Income and Expense card display error or issue

rodney23
rodney23 Quicken Windows Subscription Member ✭✭✭
edited April 16 in Errors and Troubleshooting (Windows)

Hello,

I noticed that sometime during February, my Income and Expense card on the dashboard was displaying with a blank in between the income and expense bars. Anyone know why this might be happening? Pic below…

image.png

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Comments

  • jennifereisenmann
    jennifereisenmann Quicken Windows Subscription Member

    Has anybody answered this question? Mine has done this as well

  • GeoffG
    GeoffG Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited March 16

    I suspect this was caused by a bug that did not correctly account for leap year. As I recall, this graph displayed correctly every day except for the 29th onwards.

    cmCb324rv9.png

  • rodney23
    rodney23 Quicken Windows Subscription Member ✭✭✭
    edited March 16

    Hmmm @GeoffG, that very well could be the case. I don't remember it looking odd until March. I wonder how many people are actually seeing this but not reporting it?

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod
    edited March 18

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.    

    (CTP-9422)

    Quicken Kristina

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  • Chuck56
    Chuck56 Quicken Windows Subscription Member ✭✭

    I have same issue.

This discussion has been closed.

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