Pending transactions not behaving as assumed

Chase supports pending transactions AFAIK (Chase appears in the account list when I select "Account Settings" in the pending transactions preferences window). However, enabling pending transactions in Quicken and performing an OSU doesn't show any even though there is a pending transaction shown in my Chase mobile app. I'm not sure how EWC and EWC+ work but it could be a timing issue. The pending transactions may not show up until tomorrow assuming they are still pending.

Also, this seems strange. When I click on "Pending transactions preferences" it says the feature is currently paused. It could be an oversight in updating Quicken help. Also, does this include credit card accounts? My Discover card uses EWC but doesn't appear in the account list when I select "Account Settings" in the pending transactions preferences window. Perhaps Discover doesn't support pending transactions and the account list only displays accounts that do even though they are using EWC or EWC+.

To show pending transactions in the register you have to have automatic transaction entry mode on.

If you are going to have that option off and have transactions going through the tabs at the bottom of the register, then you are going to get a "Pending transactions tab" and that is where you will see them, and they can't be accepted into the register until they are posted/cleared.

For more details/screenshots see this thread:

Confirmed that "Paused" is gone and I now see pending transactions (after a new update)

It's great that we have access to Pending Transactions and they can be included in visible balances. This finally makes the account register accurate to the REAL available bank balance.

HOWEVER, and this is a big one for me… The Pending Balance does NOT show up correctly in the Projected Balances section where I literally PLAN financial decisions. For example, one account has two pending deposits that cover a regular recurring transction. That account doesn't show those pending deposits (or any pending transactions) in the Projected Balances, making it a pretty useless feature for planning.

Unless I am missing some option somewhere this feels like a pretty big omission from the Pending Transactions feature.

I think I prefer having the pending transaction on a tab rather than in my register. I know I prefer reviewing my downloaded transactions before they just go straight into the register. Just my preference.

Just be aware of the fact, that "automatic transaction entry mode" doesn't mean "download and forget". You need to "review" your transactions just like you would have if you were accepting them into the register. You will get New or New Match on the new cleared transactions, click on that to "Review" it and clear the New/New Match status.

Yes, that is the mode I'm referring to.

With this mode off you select the downloaded transaction in the Downloaded Transactions tab, change it in the register if needed and then select Accept to put it into the register.

With this mode on all the downloaded transactions go into the register, but it is still subject to all the problems you might have had going through the Downloaded Transactions tab. As in a transaction might not get the category or payee you wanted and needs to be changed.

So, a "review process" is needed to make sure that all the transactions are correct. And in fact, I should have stated that there is more than one way to do this. The main thing to understand is that the new downloaded transactions will get the status (the first/Blue icon column) of New or New Match. Note you can expand that column to see the text and not just the icon. You can click on that status to mark it as reviewed, you can also select to mark all the transactions as reviewed from the same menu/click. Since all the download transactions are in the register you can scan them all at once and then just mark them all reviewed (Marking a transaction reviewed clears the New/New Match status). Also, if you edit a transaction, it will be marked reviewed/clear the New/New Match status. You can also just run a reconcile and that will also mark those transactions reviewed/clear the New/New Match status.

WARNING do not use automatic reconcile mode with automatic add to banking register mode. Reconcile only cares about the amounts, and so you can reconcile without having your categories be correct. You should always review your downloaded transactions to make sure they are correct before kicking off a reconcile.

If you need manual match, the way you do it in this mode is first correct the amount of the pre-entered transaction to match the downloaded amount. Then click on the pencil icon/status of the manually entered transaction and then select Match to downloaded.

I did an update and don't see the new pending transactions. Two theories here, one is that I did an update earlier and Quicken is caching the result and not actually doing an update to get the transactions (very possible since the update was way faster than it should be for a full update). The other possible answer is just what Chase is sending. As in it might not be sending the transactions on the weekend.

One thing I can say for sure is that people that expect Quicken to be "real time" are going to be disappointed.

I am not getting the purpose of the pending transaction. It downloads to Pending Transaction tab and the only option I have is to delete. I cannot match or add to the register. I click on the pencil Uncleared, match to download and nothing shows up, even though the exact transaction is in my downloaded pending transaction.

Nice to see what is pending, but the only option I have is to delete transaction.

Ugh, I don't have anything set for automatically in Quicken. I have learned with Quicken, anything automatically means, at some point, I will be going to backup for a restore, since Quicken takes the liberty of changing my data without my consent.

Quicken Automatic = restore and loss of data and time.

ok so after it first started downloading pending transactions it works on all of my credit cards but not my bank. It deletes prior transactions that I have put in already and then my balance is screwed up. Example I know I am going to have a direct deposit from whoever and I know the amount I will put in on that date to see what balance is and same with bills I know I will pay on certain dates and amounts quicken will delete these and I will have to go out and come back in and they will be back. I have show pending in register and balance turned off. Is this still being worked on?

One issue with pending transactions with Chase just came up today. I was expecting a pension payment (not Social Security) direct deposit. It is listed in pending transactions and the amount is correct. However, the payee listed is not correct. The payee is listed as "Social Security Administration" which is not correct. It should be from the company that I retired from. When I sign in to the Chase website it shows the pending transaction correctly for both the payee and amount. Anyone else have this issue?