Citi card account problems

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Mickeyj
Mickeyj Member ✭
edited April 13 in Download, Add/Update Accounts (Windows)

Citi card account will not load up in the latest version of Q. Continues to ask to be setup each time I download

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  • ckjinsd
    ckjinsd Member ✭
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    when attempting to update transactions, quicken is attempts to connect to bank. Opens the browser, and able to sign in, but it won't authorize. Makes you go thru the sign in, go to profile, and allow apps to connect, but quicken does not connect at all and continues to provide the spinner feed back. The quicken classic deluxe version R55.26 Build 27.1.55.26 - I wish i had never updated to this version!

  • KS-mom
    KS-mom Member ✭✭
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    Ditto. Takes me to Citi bank login - I login and authorize (all good on Citi bank card end) - but Quicken won't update. Just get a spinning circle which will go on for hours if I let it. Thoughts?

  • richcoleman67
    richcoleman67 Member ✭
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    I'm having the same problem. I've tried in Chrome, Firefox, and Edge, and it authorizes at Citi's end, but Quicken just gives me the spinning circle until it times out and says to try again. Which, of course, gives the same result. I feel like I had the same problem updating one of my other banks a few months ago.

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭
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    You want to connect your credit cards to Citi Cards, not Citibank.

    See my post here for the how-to.

    Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.

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