Updates Set Data Back a Month

JT_in_PIT16
JT_in_PIT16 Quicken Windows Subscription Member
edited July 2024 in Errors and Troubleshooting (Windows)

Each time I update Quicken, all of the transactions for at least a month disappear so that I have to go back in and restore from a backup. I have seen online that this happens to others for no apparent reason. There must be some kind of glitch but Intuit doesn't seem to have a fix for it. Any brilliant ideas out there?

Comments

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭
    edited June 2024

    Just so you know, Intuit hasn't owned Quicken for many years. The new company is Quicken Inc.

    As for the problem you are having, I would have to say that based on what I have seen on this forum, your problem is "rare".

    EDIT: Have no idea what the problem might be, but maybe a shot in the dark might be that when you update somehow you are being switched off your current data file and opening up an older data file.

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Do you have Mobile & Web sync activated?

  • JT_in_PIT16
    JT_in_PIT16 Quicken Windows Subscription Member

    No, mobile and web sync are not activated.

  • JT_in_PIT16
    JT_in_PIT16 Quicken Windows Subscription Member

    Yeah, I know Intuit doesn't own them any longer. My brain was somewhere else yesterday when I posted that. My bad.

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Where is your data file located? Cut and paste the path to your data file.

This discussion has been closed.

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