CITI bank connection keeps telling me it's not authorized even though i have gotten email conf.

Ibou
Ibou Quicken Mac Subscription Member
edited August 2024 in Download, Add/Update Accounts (Mac)

Connection to my citibank credit card doesn't work right now. It says i needed to reauthoize it. I have reauthorized it multiple times, and I keep getting a confirmation from CITI it's been authorized but it still doesn't work.

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Ibou,

    Are you getting any error codes or messages? Does the reauthorization process complete without any issues?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Ibou
    Ibou Quicken Mac Subscription Member

    The reauthorization completes with no issues and it just keeps going back to not being authorized.

  • Ibou
    Ibou Quicken Mac Subscription Member

    I saw someone else with apparently the same issue, I had not caught the error messages but it seems I am getting an error. Anyone going to check what's going on?

  • Ibou
    Ibou Quicken Mac Subscription Member

    I fully disconnected the account and connected again and that solved the problem.

This discussion has been closed.

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