Capital One BJ's Mastercard

johnodrake
johnodrake Quicken Windows Subscription Member ✭✭✭✭
edited October 2024 in Download, Add/Update Accounts (Windows)

Transactions not downloading with OSU for previous three days. Online balance does update. Downloading from the BJ's Mastercard site works.

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @johnodrake,

    To help troubleshoot this issue, I checked on our end, and can see you're getting a FDP-350 (expired token) error. To resolve this issue, please backup your Quicken file, deactivate the account, then reconnect the account by going to Tools>Add Account, and following the prompts. Please make sure to carefully re-link the account to the existing nickname in Quicken.

    Please let me know how it goes!

    Quicken Kristina

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