Apple Music Ebill - Not Working

Andrew Dubin
Andrew Dubin Quicken Mac Subscription Member ✭✭✭
edited October 2024 in Paying Bills, eBills & Scheduled Transactions (Mac)

When I try to Link eBill and choose Apple Music, it asks for my Apple ID, password and PIN.

Apple Music doesn't use a PIN. What am I supposed to put there / how do I link to my Apple Music bill?

This issue has been occurring for several years. I assume this affects many users.

Can Quicken/Intuit research and fix this?

Andrew D.

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Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Andrew Dubin,

    I apologize for the delayed response.

    The sign-in information and any MFA information do come directly from the financial institution and their servers which Quicken does not have access to. I suggest reaching out to Apple directly for further assistance. It is recommended to request to speak to a tier 2 agent or supervisor as they are generally more familiar with third-party applications.

    I hope this helps!

    -Quicken Jasmine

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