Quicken crashes on trying to open a file on macOs after upgrade to 15.0.1

dtsworld
dtsworld Quicken Mac Other Unconfirmed ✭✭
edited November 2024 in Errors and Troubleshooting (Mac)

Quicken is crashing on trying to open a file on macOs after upgrade to 15.0.1. It keeps going back to a window that is titled "Quicken encountered an unexpected error". pls help.

Comments

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited October 2024

    It could be this:

    https://community.quicken.com/discussion/7956836/quicken-mac-crashing-on-investment-portfolio-view

    If it's that, I don't know that there's anything you can do other than to either upgrade to the public beta of 15.1 or try to downgrade back to Sonoma until 15.1 gets out of beta.

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta
    edited October 2024

    OK, here's one easier thing you could try. Go to Library/Preferences in your home folder, find the file named "com.quicken.Quicken.plist" and rename that to something else. Relaunch Quicken; you'll need tell it which Quicken file to reopen since it will have forgotten what file you last had open. If that works and you're able to reopen the file without crashing then just avoid looking at the Portfolio views.

    If that doesn't work then rename the original file back to "com.quicken.Quicken.plist".

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