American Express credit card CC-501 error

vnolin11
vnolin11 Quicken Windows Subscription Member ✭✭✭
edited November 2024 in Errors and Troubleshooting (Windows)

Unable to update these accounts because of error on the Quicken server.

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  • vnolin11
    vnolin11 Quicken Windows Subscription Member ✭✭✭

    10:02 am. Successfully updated account.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @vnolin11,

    Thanks for coming back to let us know! Did you take any troubleshooting steps to resolve the issue?

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • vnolin11
    vnolin11 Quicken Windows Subscription Member ✭✭✭

    I have a total of 17 accounts in Quicken. This morning, I encountered CC-501 errors in 5 accounts. After several unsuccessful attempts in my primary Quicken file, I successfully updated a test file. I then logged out and then logged back into my Quicken primary file. My Primary file successfully updated.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @vnolin11,

    Thank you for sharing the steps that you took! This may help other users who experience this issue.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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