How do I add a scanner to the Transaction Attachments selection?

Michael Rosen
Michael Rosen Member ✭✭✭
edited January 16 in Errors and Troubleshooting (Windows)

If I select "Add from scanner" the scanner I want to use is not listed. I have a Fujitsu Scansnap S1100 that I want to use. Is there somewhere I have to add the scanner for Quicken to be able to use it?

Quicken Classic Premier vR59.35, Build 27.1.59.35.

Edition Windows 11 Pro
Version 23H2
Installed on ‎6/‎20/‎2024
OS build 22631.4541
Serial number PW0AF47X
Experience Windows Feature Experience Pack 1000.22700.1055.0

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Comments

  • Snorkle
    Snorkle Quicken Windows Subscription Member ✭✭✭

    The scanners that have been added to my PC are listed when I select 'add from scanner.' It would seem that if your scanner is listed in the Windows Settings→Bluetooth & devices→Printers & scanners and if you can scan documents otherwise, then you should be seeing the scanner in Quicken. I did verify that the scanning feature in Quicken worked.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Michael Rosen,

    In order for a scanner to be compatible with Quicken, it needs to support TWAIN. The Fujitsu ScanSnap S1100 uses a ScanSnap specific driver and does not support TWAIN.

    I do apologize.

    -Quicken Jasmine

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