EMail TLD Length

Marshfield
Marshfield Quicken Windows Other Member
in Signing in, Passwords, and Activation (Windows)

Has anyone else run into the issue where the domain (TLD) portion of your email address is greater than 4 characters, and the web site form field validation shows invalid email format as soon as you type in a 5th character? When the account was first setup, it wasn't an issue. But our organization has changed its name and we have a new domain. Same TLD (.church). Yet Sign In & Security section of My Account won't accept the new email, even though it is valid.

I have tried other TLDs and every time I try to enter one that is 5 or more characters, the form says it is invalid. I have submitted the email change form to get the address changed. But I can't seem to find a way to submit some type of bug report to fix the web site validation.

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    How about providing us with that URL … so we can experiment on our own?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20467851#Comment_20467851

    The OP mentioned in his/her original post that the domain name suffix (TLD) causing problems is .church

    Does that help?

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