I am unable to add my newest Fidelity account to Quicken. Please Help

novaman
novaman Quicken Windows Subscription Member ✭✭

I have many Fidelity accounts that I track in Quicken. Earlier this month my wife and I opened 2 more accounts (RothIRA's). I was able to see and add mine but am unable to see and add my wife's. I have limited authority over that account at Fidelity but that has never been an issue in the past as I have added many of my wife's accounts over the years. I can even see the account when I log into Fidelity but doesn't show up in Quicken. I'd appreciate any help. Thanks!

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Do you download separately from accounts owned by you (or joint) vs accounts owned solely by your wife? My wife and i don't have joint investment accounts, but I download her accounts into Q, from Fidelity, separately from the downloads of my accounts.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • novaman
    novaman Quicken Windows Subscription Member ✭✭
    edited December 2024

    ………..

  • novaman
    novaman Quicken Windows Subscription Member ✭✭

    In the past I've been able to see my wife's accounts in Quicken since I have limited authority and can see them on my Fidelity page.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    I also can view my wife's accounts when I log into my Fidelity account … but I've ALWAYS (IIRA) needed to have OSU log into her accounts to download from them and I can't initiate any transactions in her accounts when I'm logged in as me.

    I just logged into Fidelity and confirmed that I have "Full Authority" regarding her accounts. You might check the same re: your accounts. At Fidelity see PROFILE, Authorized Access.

    Also, Fidelity has recently changed some of their security protocols, you might look into those also.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP