Is Empower returning to Quicken? A new entry has appeared in the new account list

NTPanaccio
NTPanaccio Quicken Windows Subscription Member ✭✭✭
edited February 2025 in Download, Add/Update Accounts (Windows)

I know that they left Quicken a while back, and currently all we can do is download the previous quarter's transactions manually from their site, but if I go to add a new account and search for Empower right now, I see ZZ-Empower Retirement - 401K - Sanity in the list with the URL of my own Empower login. This looks like a test entry, and did not exist months ago when I last tried. If you go through the wizard now, it attempts to create an offline brokerage account.

So, can somebody at Quicken confirm anything here?

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @NTPanaccio,

    We have not received any official notice from Empower regarding their return of online connectivity support with Quicken. Typically, when a financial institution appears with "ZZ" in front of its name in our financial institution list, it indicates that it is unsupported and likely to be removed soon.

    I hope this helps clarify things for you!

    -Quicken Anja
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