Frost Bank CC-503

Brad95X
Brad95X Quicken Windows Subscription Member ✭✭✭
edited March 4 in Download, Add/Update Accounts (Windows)

Started receiving the CC-503 error last night and it continues this today. I am able to log into the Frost Banking website and view my accounts detail but the following notification also appears on the website.

"We’re making improvements to how you log in to your account. As part of these updates, we’re removing security questions from the login process. Instead, we’ll now send you a One Time Password (OTP) for login verification."

Any suggestions on how to get past the CC-503 error in Quicken?

Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home

Comments

  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    Never mind, Frost Bank is downloading normally for me now.

    Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Brad95X,

    Thanks for coming back to update us, I am happy to hear the issue is resolved! Were there any troubleshooting steps that you took?

    Let us know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    No mam I didn’t take any troubleshooting steps, it just started working again, so I assume Frost Bank resolved an issue on their end.

    Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Brad95X,

    I am happy to hear it, thanks for letting us know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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