CC-501 error with Charles Schwab

Quicken Windows Subscription Member ✭✭

I have received a CC-501 error message for 2 days now on my Schwab investment account . . . "Unable to update account because of an error on the Quicken server. . . . "

Quicken Classic on Windows 11, v. R61.17

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Comments

  • Quicken Windows Subscription Moderator mod

    Hello @rattytom,

    Thank you for letting us know you're encountering this issue. Per this article on CC-501 errors, since finding the specific cause of these errors requires reviewing the log files, please contact Quicken Support directly for further assistance. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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  • Quicken Windows Subscription Member ✭✭

    Thank you. The problem seemed to resolve itself.

  • Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I'm glad to hear the issue is resolved!

    If you need assistance, please feel free to reach out!

    Quicken Kristina

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This discussion has been closed.