wells fargo transactions not downloading to quicken

johnbwoodmd
johnbwoodmd Quicken Windows Subscription Member
edited June 29 in Errors and Troubleshooting (Windows)

After 2 months of having to manually download Wells Fargo credit card transactions via direct connect and trying multiple fixes to get express connect to work (see prior discussions), I got it fixed today.

First, I deactivated downloads for my Wells Fargo account in quicken. Then I went to Wells Fargo and searched 'manage connected apps'. I saw quicken as authorized. I deauthorized it. I went back to quicken, went to wells account, edit account details, on line services and set up downloads. It took me through the Wells Fargo site, I had to sign in and it sent me a text for 2 factor authorization. Quicken then was able to reestablish express connect and voila!, IT IS NOW WORKING!

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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @johnbwoodmd,

    Thank you for coming to the Community and sharing the solution you found! Your insight is greatly appreciated, as it may help others who are experiencing the same or a similar issue.

    We appreciate your contribution!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • cmumathwhiz
    cmumathwhiz Member ✭✭✭

    Thank you so much for this - finally I have my Wells Fargo transactions downloading again. Been months without a solution and no help from Quicken - glad you shared so this could easily be fixed!

  • edb_2025
    edb_2025 Quicken Windows Subscription Member

    maybe this is a true fix, but customer service told me the other day there is no way to download pass transactions and the task is to identify all missing transactions and enter them individually. Keeping a paper check book register was simpler and more reliable than quicken.

  • s0cks4sox
    s0cks4sox Member ✭✭

    Dumping Quicken Managed Connected apps in Wells Fargo and deactivating all accounts. Then reactivating then finally changing connection type in Quicken to EXPRESS WEB is the solution.

    Thanks johnbwoodmd for the pointer to dump Connected apps. That was the key.

  • tk2johnson
    tk2johnson Quicken Mac Subscription Member ✭✭

    Thanks for the help…I'm having to do this process every 3 months or so for the past year. Super annoying and time consuming.

  • Trini
    Trini Quicken Windows 2017 Member ✭✭✭

    Thank you Johnbwoodmd. I have been downloading manually from WF since last year once Quicken and WF moved to direct connect and moved me from the direct express(forget the name) which worked fine up to then. Info from either party (WF or Quicken) did not help and they each kept repeating the same 'solution' so in the interest of time I gave up asking and did manual downloads by going to the WF site. I tried the information you sent today and it worked (at least today). If I have any updates will post again otherwise assume I am okay for the time being.

    As an aside—I just renewed Quicken for the year earlier this week and cannot believe the price we are now paying for just a 1 year subscription. For that price we should not have to be spending all this time figuring out solutions to long lasting problems ourselves.

    Thanks again for sharing.

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