CC-511 downloading from Barclay

Hello @Brice Glende,

We appreciate you taking the time to bring this issue to our attention!

I attempted to check your account internally, but the email associated with your Community Profile does not match any active Quicken subscription. Do you use a different Quicken ID (email) for your subscription? (Please only respond with yes or no—if yes, I will reach out via private message for the correct Quicken ID.)

Regarding the error you’re experiencing, please review this support article on CC-511. As noted in the article, if the issue persists for more than 24 hours, we recommend reaching out to Quicken Support for further assistance.

Additionally, please note that we do currently have a known issue with Barclay, though we do not have an ETA on resolution. For information and updates on this, please refer to this Community Alert. It is likely that the error you are experiencing is related to this Alert. However, we would need to take a look internally to be able to confirm.

Thank you!