Unable to connect to Vanguard - get update password prompt and it fails after new pw put in
This discussion was created from comments split from:
Quicken Classic for Win - OL-295-A Errors at Vanguard
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I tried Jim Harman's process. But that did not fix my problem. No transactions were down loaded. So I restored my backup, but now when I try to update I'm asked to update my account passwork. And when I do it still fails. I'm now completely locked up.
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When you followed Jim's process and when you tried to add the login information in your restored backup file, did you try setting up the account using SET UP NOW or by doing ADD ACCOUNT (from the Tools menu or by clicking on the "+" symbol at the top of the Accounts side bar on the left)? SET UP NOW is not working correctly for Vanguard. Only ADD ACCOUNT works correctly.
If you used Set Up Now, make sure:
- All your Vanguard account(s) are deactivated on the Online Services tab of Account Details.
- All your Vanguard accounts(s) are set to Complete Tracking on the General tab of Account Details.
- Go to ADD ACCOUNT (not Set Up Now) and try setting up your accounts, again.
Quicken Classic Premier (US) Subscription: R61.20 on Windows 11 Home
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Well I'm not sure what fixed it, but it's now working. I took a break and when I came back (and restarted Quicken), I tried again to OSU and this time it showed a list all my accounts and Vangard was un-checked. So I checked Vanguard and it was included in the OSU. Keeping my fingers crossed. Sure hope I don't have to got through this again. Thanks for this boards help.
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