Can't connect to macys credit card

I am trying to connect my macys credit card account. The connection states that there is a popup that needs to be handled. However, when I log in through a browser, there is no popup happening to me. Why am I seeing this issue?
Comments
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Okay, disregard this. I had to go view transactions before I saw the popup - there was no issue via the browser until I did this, so was a bit confusing. Wanted to delete the post, didn't see a way.
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Hello @don.kostello,
We appreciate you reaching out!
Only Moderators and Admins have the ability to delete posts. While we can remove it for you, we truly appreciate you updating your post with the solution that worked for you. We’d actually recommend keeping it up, as it could be helpful to others who may encounter the same issue.
Let us know how you'd like to proceed, and thanks again for sharing your experience!
-Quicken Anja
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