Scanning Documents

AudioRon Quicken Windows Subscription Member ✭✭

March 30 in Errors and Troubleshooting (Windows)

When scanning documents for a payment, there is no image. This is an intermittent problem. Quicken Software version R61.21. Window 11 Home version. Any suggestions?

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Answers

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  NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

  March 30

  How are you doing that scan? To what destination? Can you scan the same document outside of Q, say to your desktop?

  Q user since February, 1990. DOS Version 4
  Now running Quicken Windows Subscription, Business & Personal
  Retired "Certified Information Systems Auditor" & Bank Audit VP

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  james.mccoy1 Member ✭✭✭

  March 31

  This same thing happens to me periodically. I get out of quicken, reboot the computer and then everything works fine. I have no clue what causes this but it only occurs about once a month. Version 61.21 windows 11.

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