USAA CC-506 and now CC-800

For over a month, I have been experiencing CC-506 for my wife and my accounts. We have separate accounts with different logins. For a month, they were CC-506, and then in the last week, my wife's accounts started saying CC-800. When I deactivate all USAA accounts and re-add them using appropriate logins, they all add back to map to existing accounts, but then I get the same CC-800 error on the next update. What is wierd is if I deactivate mine then add them back with no issue…then I do my wife's, and it immediately says mine are now a CC-800 and puts the crossed circle next to my accounts. If I do my wife's first, then mine, the same thing happens to my wife's accounts - they have the crossed circle next to them. I have tried deactivating all USAA accounts and then adding them back with the same results.

THIS NEEDS A FIX!

There is a known issue with no update from Quicken in 18 Days, which is located below, and it seems to have gotten worse!

ONGOING 5/1/25 USAA - CC-506 — Quicken

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @jesy_yeates,

    Thank you for taking the time to share your experience.

    I understand how frustrating it is to continue encountering these errors, especially after trying multiple steps on your own. Our team is aware of the ongoing issues with USAA, and I know how disruptive this has been.

    We appreciate your patience as we continue working with the necessary partners toward a resolution.

    -Quicken Jasmine

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