Quicken Mac Register Action Delay

Craig in ER
Craig in ER Quicken Mac Subscription Member ✭✭✭
edited July 9 in Errors and Troubleshooting (Mac)

Since the latest upgrade for Quicken Mac Classic Deluxe (8.2.1) I have noticed that there is a few seconds (2-3) delay in transactions register actions. Most notably when filtering a register by "Last Downloaded" (or example) and then again when clicking the "Clear Filters" button. I have never experienced this long delay prior. Before this upgrade these actions were never delayed. Other actions have delays as well. I would like to know if others experience the same or if maybe I have an issue with my database structure?

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Answers

  • Jon
    Jon Quicken Mac Subscription SuperUser, Mac Beta Beta

    I have not noticed any delays with register filters. I have noticed a delay when switching back to the Home tab to see the dashboard, and also with switching between Transactions/Spending/Income on the All Transactions register.

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    @Craig in ER I don't think there are any known issue with the database which can cause slowdowns like you're describing. I haven't experienced any new/worse delays in responsiveness of Quicken. Selecting Last Downloaded and Clear Filters refreshes the register display almost instantly.

    The first thing to check is to see if you might have a register or report open which is hidden behind the main Quicken window. Pull down the Window menu to see if there is anything below "Sync Errors" on the menu:

    Window menu.png

    If so, select and close the open window(s), and you'll likely see Quicken performance return to normal.

    Quicken Mac Subscription • Quicken user since 1993
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