PC Richard and Lovesac cards via Synchrony
Hello,
I have a PC Richard and a Lovesac credit card via Synchrony. As of last year, I was syncing these accounts in Quicken using the "Guitar Center Credit Card" entry in the add account wizard . This stopped working a few months ago.
Through some trial and error, I was able to fix this. It turns out that Synchrony has several different websites it uses to house its client's account info. The trick is to see what website is listed when looking up the Synchrony accounts. In my case, my cards are no longer accessed via Guitar Center's mysynchrony.com website. When I log into the Synchrony site directly, I am now directed to the site synchrony.com instead. When I run the add account Wizard in Quicken and look up "Synchrony" I found that the only card entry that uses the new site is "Value City Furniture Credit Card". I updated my PC Richard and Lovesac accounts to use this card instead and, behold, it started syncing again.
I noticed a few previous discussions where no one was able to find a solution. I hope this helps anyone that encounters this.
Comments
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Hello @mcadenillas,
Thanks for sharing this—it’s always helpful when users post what worked for them, especially with tricky cases like Synchrony cards. I'm sure others running into the same issue will find your solution useful.
Thanks again!
-Quicken Anja
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