Wells Fargo OL-89-B Error for 2 Days

jcoley2 · June 20

After researching it here in the Forums, I know this error relates to the back end of the bank.

I am curious if others have been getting this error from Wells Fargo since June 19th as I cannot send my checks through.

Quicken Kristina · June 20

Hello @jcoley2,

Thank you for reaching out to the Community. Per our article on OL-89 errors, https://www.quicken.com/support/error-when-using-online-services-ol-89-or-ol-89b/ , the issue is usually caused by a temporary server outage or maintenance. Since you mention it's been persisting for 2 days, I'd recommend contacting Wells Fargo about this issue.

Please let me know how it goes!

jcoley2 · June 23

So after 10 calls between Wells Fargo and Quicken Support, I found out Quicken Bill Payment team but a freeze on my account. Why it took 10 calls to figure this out I do not know. But the freeze was lifted a few hours ago and now I am up and running again.

BTW, the freeze was related to a previous payment I made from Wells to a Chase credit card which was never applied. After 3 weeks of Chase saying their never received the ACH payment, Wells initiated an investigation and 7 days later gave me a refund in my checking account with no explanation what happened. But it was this day that I then started getting the OL-89-B errors.

Feel free to close this thread.

Quicken Kristina · June 23

Thank you for the follow-up,

I'm glad to hear that the issue is now resolved, although I'm sorry to hear it took so many calls to get the issue sorted out.

If you need further assistance, please feel free to reach out!

Wells Fargo OL-89-B Error for 2 Days

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