Fidelity Investments FDP-105

Hello @John J,

Thanks for reaching out!

I was able to confirm that you are also recieiving an FDP-105 error message internally with your Fidelty Investments account(s). This error occurs when the bank's website is unavailable to download transactions to Quicken. This could be due to a website outage, or the bank may be preventing Quicken from accessing their website due to high traffic. 

Note: You may be able to log in to the bank's website successfully and still receive this error in Quicken. This is because the error is caused by an issue on the bank's servers that Quicken uses to download transactions.

Before you begin:

Vanguard, Vanguard Ascensus, and Fidelity Investments Customers: These institutions all limit connectivity during market hours for two-hour blocks. If you encounter this error when trying to update your accounts with these institutions, it's recommended that you try updating them again after waiting two hours.

You can read more information regarding this error message in this Support FAQ.

Please let me know if you are still experiencing this error after the two-hour waiting period.

Thank you!

Hello @John J,

Just checking in once more before this thread is closed due to no activity!

Thanks!