Decimal placement movement

RookieUser
RookieUser Quicken Windows Subscription Member ✭✭
edited July 18 in Errors and Troubleshooting (Windows)

Hello,

I am experiencing an issue in one for my accounts with Fidelity. ( all the other accounts work perfect) When I download quotes in the morning, my brokered certificate of deposits are wrong. The decimal point has moved one position to the right. It's limited to the one account as stated. I have created a test file, and that account pulls over correctly. I have de-activated and re-activated the DC account. I am at a loss as to why this problem started three days ago. I can edit the price, but that is a morning task I don't want for the long run. Any help is welcomed. Thank you.

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Answers

  • RookieUser
    RookieUser Quicken Windows Subscription Member ✭✭

    Please close this issue out. It's fixed. Turns out my Quicken had two accounts using the same account number at Fidelity. How that changed is another mystery for another day.

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @RookieUser,

    Thank you for updating your post, and I'm glad to hear you were able to get it resolved!

    We appreciate you sharing the cause—it’s definitely helpful for others who might run into a similar issue. Per your request, this post will now be closed.

    Thank you!

    -Quicken Anja
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